Return & Refund Policy

                                                   

                                                 Rescheduling, Cancellation & Refund Policy

For Single Services related to: Electrician, Plumber, Carpenter, IT Repair, Washing Machine Repair, AC Service or similar nature of services.

Doorle will charge amount Rs 199 or Rs 249 as applicable as cancellation charges if customer cancels the scheduled visit.

To avoid cancellation charges, customers are requested to reschedule or cancel the order 2 hours before the scheduled time.

CANCELLATION POLICY:

1) You can reschedule or cancel your service request via Doorle website and mobile app.
2) If service request is cancelled 2 hours before the scheduled service time, the cancellation charges will not be applicable. If the service is cancelled within 2 hours of scheduled service time, customer is liable to pay cancellation charges.
3) If the order booking and service time is within 2 hours and customer cancels the order, then cancellation charges will be applicable.
4) If Doorle Service persons are late by 15 minutes of scheduled time and customer wants to cancel the order, then the cancellation charges will not be applicable.
5) Due to any unforeseen circumstances or internal reasons, Doorle reserves the right to cancel any order at any point of time, and will not be liable to anyone for    the same.
6) If the service person or Doorle cancels the visit then customer is not liable to pay cancellation charges.
 

For Single Services related to: Home Cleaning, Pest Control, Water Tank Cleaning, Beauty Services or similar nature of services.

Doorle will charge amount Rs 249 or Rs.349 as applicable as cancellation charges if customer cancels the scheduled visit.

To avoid cancellation charges, customers are requested to reschedule or cancel the order 2 hours before the scheduled time.

CANCELLATION POLICY:

1) You can reschedule or cancel your service request via Doorle website and mobile app.
2) If service request is cancelled 2 hours before the scheduled service time, the cancellation charges will not be applicable. If the service is cancelled within 2 hours of scheduled service time, customer is liable to pay cancellation charges.
3) If the order booking and service time is within 2 hours and customer cancels the order, then cancellation charges will be applicable.
4) If Doorle service persons are late by 15 minutes of scheduled time and customer wants to cancel the order, then the cancellation charges will not be applicable.

5)Due to any unforeseen circumstances or internal reasons, Doorle reserves the right to cancel any order at any point of time, and will not be liable to anyone for the same.
6) If the service person or Doorle cancels the visit then customer is not liable to pay cancellation charges.